Privacy.

Who we are

Photenic, run by Vivaan Singh, Manila, Philippines.

Photenic is a brand of Photenic Group. We decide what is kept about you and why, so we are responsible for it. For any question about your details, write to hello@photenic.com.

The short version

• We keep only what the line needs: your email, when you joined, your link code, where your visit came from, and two one way codes of your device.
• We never sell your details, and we never share them for adverts.
• This site has no trackers, no adverts and no visit counters.
• Every page, font and drawing comes from this site. Reading a page sends nothing to anyone but our host, Cloudflare.
• You can see your details, or have them removed, at any time. Write to hello@photenic.com.

What we keep when you join the line

When you join the line, we keep:

• your email address;
• the time you joined;
• your link code: the short code at the end of your link for friends;
• if you joined with a friend’s link, that friend’s link code, and whether your join counts for them;
• where your first visit came from, if we know: the site that linked to us, the tags on the link that brought you, or which of our short links you used;
• when you confirmed your email, when we sent you the email that asks you to confirm, and when we last sent you a sign in link;
• two one way codes of your device: one made from a random code this browser keeps, and one made from your connection and browser. Neither can be turned back into your device or the address of your connection.

We do not ask for your name, and we keep nothing else about you.

When you write to us

When you write to hello@photenic.com, we get your email address and your message. When our emails are on, the contact form on this site sends us your name, your email address, the topic, your message, and, if you ask for a call, your phone or WhatsApp number and the best time to call, with where your visit came from and the country your connection comes from. We use them only to answer you, and the form sends you one email to say we have your message. Nothing from the form is kept on this site.

Why we keep it

• Your email: to write to you about Photenic, to send you a sign in link when you ask for one, and to know you if you join twice. We write only about Photenic.
• The time you joined and your link code: to work out your place in the line and to give you your link.
• Your friend’s link code: to move your friend up 5 places once you confirm your email.
• Where your visit came from: to know which links people find us through.
• The one way codes: to keep the line fair, so that nobody can count as their own friend.

We rely on your consent when you join the line, and you can take it back at any time by leaving the line. We keep the one way codes, and count tries to stop misuse, because we have a fair interest in a fair line and a working site.

Where it is kept

• Cloudflare runs this site and keeps the line in a database in the Asia Pacific region. Cloudflare is based in the United States and works in many countries.
• Messages you send to our email address reach our own mailbox through Cloudflare. Our mailbox is kept by Zoho Mail, which is based in the United States.

Our emails are not turned on yet. Once they are, Resend will send the emails of the line, and the messages from the contact form to our mailbox. Resend is based in the United States. Until then, no email is sent, Resend receives nothing, and the contact form is not shown.

So your details are handled outside the Philippines. We give each provider only what it needs for its task, and we stay responsible for your details while they hold them.

How long we keep it

• Your details in the line: until you leave the line, or ask us to remove them. When you leave, your details are deleted, not hidden.
• The one way codes of your device: thirty days. Each new join and each confirm clears every code older than that.
• To stop misuse, we count the tries from each connection or network for a few minutes, and the new joins from each connection and network for a day. The counts are kept under one way codes and then deleted. We never keep the address of your connection.
• Messages you send us: in our mailbox, until your question is answered and for as long as we need a record of what we said. Nothing from the contact form is kept on this site.

What stays on your device

This site keeps a few small things in your browser. None of them follows you to other sites.

• ph-light: the stop you chose on the Light dial, so each page opens at your level. It stays in this browser and is never sent to us. It lasts until you clear it.
• ph_ref: a cookie with the link code of a friend whose link you opened, so that if you join and confirm your email, your friend moves up. Thirty days.
• ph_src: a cookie with where your first visit came from: the site that linked to us, the tags on the link, or which of our short links you used. Never a full address, and nothing about you. Thirty days.
• ph_line: a cookie set when you sign in on the line page, so the page can show you your own place. It holds your link code, an end time and a signature, and never your email. Thirty days.
• ph_dev: a cookie with a random code this browser keeps, made when you join, so that nobody can count as their own friend. One year.

Cloudflare, our host, may set a cookie of its own, __cf_bm, to tell people from automated traffic. If it does, it lasts at most thirty minutes, and we never read it.

You can delete these in your browser at any time. The site still works without them, but the page goes back to Deep, a friend’s link cannot count for them, and you will need to sign in again to see your place.

Seeing your details, or having them removed

Write to hello@photenic.com from the email address you joined with. We will tell you what we keep about you, correct it, or remove it, as you ask. We answer within ten days, and there is no charge.

Every email the line sends has a link that removes you from the line in one step.

Under the Data Privacy Act of the Philippines, you have the right to be told what we keep, to see it, to have it corrected, to object, to have it removed or blocked, to take a copy with you, and to claim damages. If you are not happy with our answer, you can complain to the National Privacy Commission at privacy.gov.ph. If you live elsewhere, the privacy law of your country may give you the same rights or more, and we will honour them.

Children

This site and the line are not for children under sixteen, and we do not knowingly keep their details. If you believe a child under sixteen has joined the line, write to us and we will remove their details.

What we do not do

• We do not sell or rent your details.
• We do not use adverts, trackers or visit counters, and we build no profile of you.
• We do not load anything from other companies’ servers when you read a page. The font and the drawings are our own files.
• We do not write to you about anything but Photenic.

If something goes wrong

If a breach of security affects your details, we act quickly to stop it, and we tell you and the National Privacy Commission where the law asks us to.

Changes to this page

If what we keep changes, we change this page first. The date at the top shows when it last changed. Our terms explain how the site and the line work.